FAQs | Frequently Asked Questions
- 1: How do I place an order?
- 2: How can I check my order status?
- 3: What payment methods can I use to place an order?
- 4: When can I expect my order?
- 5: Why is my phone number required?
- 6: Why is my Date of Birth required?
- 7: What should I do if I am having trouble placing an order?
- 8: What should I do if I could not complete the checkout process?
Shipping & Service
- 9: What shipping methods are available and what are the rates?
- 10: What should I do if I only received a partial shipment?
- 11: What should I do if I think my shipment is lost?
- 12: What should I do if my shipment arrived damaged?
- 13: Does The Art of Shaving have a corporate gifting program?
Pricing & Availability
- 14: Why are prices different now than when I made my purchase?
- 15: Why is my credit card authorized for more than the purchase amount?
- 16: What is the return policy?
- 17: How do I unsubscribe from promotional emails?
- 18: How do I reset my password?
- 19: How do you use my personal information?
- 20: What is the Replenishment Service?
- 21: How do I join the Replenishment Service?
- 22: When does my Replenishment Service end?
- 23: How do I edit or cancel my Replenishment Service?
- 24: How will I be charged?
- 25: Is there a minimum term or minimum purchase obligation?
- 26: Are there any advantages for joining the Replenishment Service?